Moorea Private Tours

Terms and conditions of sale

mooreaprivatetours.com

1. Company identification

Moorea Private Tours – Sole proprietorship
Manager and owner: Apolline Jumel
N° Tahiti: C01399
N° RCS : 25 1519 A R.C.S. Papeete
Head office address : Immeuble Cook Apt 302 Rue Cook – 98714Papeete – French Polynesia
Postal address : Apolline Jumel – BP1079 Papetoai – 98729 Moorea – French Polynesia
Tel : +689 89 54 02 94
Email : contact@mooreaprivatetours.com
Site : mooreaprivatetours.com
No. of declaration of operation of an establishment of physical activities and sports : 849/MJP/DJS

2. Object

These terms and conditions govern the private tourist services offered by Moorea Private Tours in French Polynesia.
Any reservation implies full acceptance of these terms and conditions.

3. Booking and payment

Reservations are confirmed after validation on the website.
Means of payment: Online credit card or secure link via SystemPay – Banque de Tahiti, cash on site.
Prices include VAT. VAT exempt – VAT not applicable.
No customer account is required to make a reservation.
The customer certifies that he/she is in a physical condition compatible with the chosen activities.

4. Cancellation and modification by the customer

Free cancellation up to 72 hours before the event: full refund.
Less than 72 hours: no refund.
Free modification up to 72 hours before the event, subject to availability.

5. Cancellation by the organizer

The guide has the sole right to decide whether to continue an activity in the event of adverse weather conditions or safety risks.
An alternative or refund will be offered.
Moorea Private Tours cannot be held responsible in the event of force majeure.

6. Physical fitness and age requirements

The guide reserves the right to refuse any person deemed physically unfit for safety reasons.
Partners are the sole judges of their activities.
A refund will be given in the event of refusal for safety reasons.
Activities are suitable for children from 8 years old and adults up to approximately 75 years old.

7. Risks inherent in outdoor activities

Activities take place in a natural tropical environment (uneven terrain, wetlands, mountainous terrain, variable climatic conditions).
The customer acknowledges that hiking involves inherent risks (falls, slips, minor injuries).
The customer undertakes to follow safety instructions and to behave with caution.

8. Liability

Professional liability insurance no. HRCPF00813
Professional tourist transport license.
Insured vehicle.
Pick-up free of charge.
Moorea Private Tours declines all responsibility in the event of theft.
It is recommended that customers take out personal insurance covering sporting activities.

9. Partners

Partners have their own insurance policies and authorizations.
In the event of a dispute involving a partner, the responsibility lies with the partner concerned.

10. Image rights

The customer authorizes the use of his or her image for promotional purposes.
The customer may exercise a right of withdrawal by written request.

11. Claims and disputes

All claims must be sent by registered letter to the following postal address:
Apolline Jumel – BP1079 Papetoai – 98729 Moorea – French Polynesia
The applicable law is that in force in French Polynesia.
Only the courts of French Polynesia have jurisdiction.